Do you want more customers? Then you need to remove the friction behind doing business with you. Even if you have great customer service, support, and sales, you may have unknown friction that exists before you see the face of your customer. Luckily, you can smooth that out with content. Here are two problems you need to solve for to take the guesswork out of doing business with you.

As a business owner or employee, there are times to concentrate on efficiency and there are times to gear your operation to effectiveness. If you are one or the other all the time, you will find yourself struggling either with burn out or missed deadlines.

While many businesses are launching diversity initiatives, there’s one area of diversity you may not have considered—neurodiversity. There are several ways to be designated a neurodiverse-friendly business, whether that’s creating a more inviting atmosphere for neurodiverse customers or creating a workplace where all employees are comfortable and valued.

Teddy Roosevelt is credited for having said, “If you could kick the person in the pants responsible for most of your trouble, you wouldn't sit for a month." And so it is that we are often our biggest impediment to success, especially as business owners. We spend hours helping customers and often don’t show ourselves the same assistance.

Busyness, not to be confused with business, is the top impediment to adopting a growth mindset, and yet most business gurus will tell you a growth mindset is exactly what you need to thrive as a business owner or high-performing employee/leader.

So why are we getting in our own way and what can we do about it?

Recently, the May NFIB Small Business Optimism Index results came out. While they were certainly not surprising, if you’re feeling concerned about your business, you’re not alone. Seeing what others are struggling with (and what they’re doing in the face of these struggles) can be helpful. This article gives you the highlights of the Index results for May.

In the words of the famous Dr. Seuss, “There is no one alive more youier than you” so being the same isn’t possible if you’re true to who you are. In this week's blog, learn how you can begin to stand out and make worthwhile connections, even if you hate networking. Let’s explore the best ways for you to be memorable at the next chamber networking event.

These days there’s a lot of talk about accepting everyone for who they are. But when most of the people in your new area have spent their lives together, starting a new business in these places can feel like you’re the new kid at the lunch table in middle school. It’s not that they aren’t welcoming and friendly, they just don’t know you like they know everyone else. It takes time. And no one has time for that. Here are a few tips to help you speed up the process.

Years ago, businesspeople joined the chamber because it was expected. It was just something you did. These days membership isn’t automatic but it’s still a valuable investment in your business. In addition to networking events and ribbon cuttings, the chamber offers a lot of benefits that you can’t do for yourself, and chamber benefits can save you a lot of money. If you’re like most business owners, you could really use some cost savings these days.

Many small businesses overlook the importance of team culture. They might do so because they feel they have a transient workforce and people won’t stick around. It’s possible they believe they’re simply too small and team culture is for larger companies like Nike. But that’s not the case. A team or company culture is as important as your brand. You’re not too small for one of those, are you?

As a small business owner, it's easy to get bogged down in the day-to-day operations of your business. You're constantly juggling tasks like managing inventory or staff, paying bills, and dealing with customer service issues. It can be challenging to find time to think about the big picture, let alone act on it. However, it's essential to think bigger if you want your business to grow and thrive. Now’s as good a time as any.

If you’re a chamber member, you may not give a lot of thought as to what that means for your employees but there are a lot of benefits for them as well.

In April, the Grandview Chamber of Commerce announced its Small Business Week Showdown Campaign. For more than 50 years, the U.S. Small Business Administration (SBA) has celebrated National Small Business Week, which recognizes the critical contributions of America’s entrepreneurs and small business owners. To celebrate, the Grandview Chamber decided to host a virtual Small Business Showdown to find out what businesses the community loves.

At first glance, especially for people who have trouble writing or have difficulty starting out and collecting their thoughts at a keyboard, AI can feel like the smartest kid in the class offering to do your homework for free, forever. It seems like a huge win and I’m not saying it isn’t. But there are a few things you should be aware of as well as some tasks it does tremendously well that could save you a lot of time and energy.

Selfies are a way of showing customers and potential customers a “behind the scenes” look at your business. They also are an effective way of telling your business story.

SEO has long been a critical component of digital marketing strategies for small businesses. Businesses have paid experts a lot of money to optimize their website's content and structure to improve its visibility on search engine results pages (SERPs) and attract organic traffic. In recent years, SEO has undergone significant changes due to the rapid advancements in artificial intelligence (AI) and machine learning technologies. In this blog post, we will explore what you need to know to stay ahead in the game and score a few wins in organic traffic.

Starting a new business is difficult under the best circumstances. But in today's economic climate, it's difficult to make a name for yourself when most people are trying desperately to cut back on expenses. Yet, you shouldn’t get discouraged. There are easy (and free) ideas out there that can help. Here are three tips to bring in more customers as a brand-new business.

Do you need more attention? Do you feel like your business isn’t top of mind in your community? People won’t buy from you if they don’t think of you. While the easiest way to increase sales is to upsell existing/current customers, the second-best way is increased exposure. These days—to stand out—you need to get creative. Here are a few ideas to help get your business the attention it deserves without breaking your budget.