For the past two years or so, it feels as if economists have been avoiding the words recession and inflation. No one wants to hear those terms. They’ve been pointing to economic equations and data to show we’re not “technically” in a recession because unemployment is low or the inflation rate is lower than it was this time last year.

But if you’re feeling the pinch in your business, an economic turn of words means little to you.

So, what can you do to combat this word no one wants to talk about?

The business landscape is noisy and crowded for most of us. But keeping your customers happy and engaged is crucial to your success and their return. Artificial intelligence (AI) offers a powerful toolkit to elevate your customer experience in ways you might not have thought of. And it’s not about replacing your employees with robots.

If you’re interested in ways to reach more people, and you’re ready to start maximizing technology, it’s time to look at these business solutions.

We all have more than we can handle these days. We’re doing more with less, trying to figure out how we will pay for our necessities as prices skyrocket. What if there was something the chamber could do to take something off your plate, to help you do more with less time?

There are years to plant, years to sow, years to harvest, and years to lay fallow. And that applies to business too. That doesn’t mean you go dormant with nothing to do. There’s always growth to be had but the outward signs of that growth look different from year to year (or in the case of gardening, season to season.)

When J.R.R. Tolkien wrote, “Not all who wander are lost”, he wasn't talking about business professionals. If you want to grow your business and succeed you need a goal/destination and a road map of how you'll get there. Some people do this by setting resolutions. But that term is associated with excuses and lackluster performance.

So, we have some alternatives to setting resolutions that you may find more successful and empowering.

Have you ever seen the movie Up? In it, there’s a scene where a talking dog (he has a collar that translates his thoughts) is explaining his voice, only to be derailed by the passing of a squirrel. You may know this example as “shiny object syndrome.” Whatever you call it, it’s becoming a big problem for businesses and entrepreneurs. Here’s why and what you can do about it if it’s interfering with your success.

These days when we talk about the power of personalization, we’re not referring to using someone's name in an e-mail or letter. You should be doing that anyway. What your customers expect is a lot more complex but can drive a large number of sales when done well.

Have you ever attended a chamber event? If you’re not a member, you’re missing out. Before you think you don’t have the time to attend events, it’s important you know chamber life is not just mixers and ribbon cuttings. Chamber membership is one of the best-kept secrets for free or nearly free business resources like webinars, lunch & learns, and written collateral. Plus, a whole lot more. Chamber membership is one of the best business investments you can make for the money and return.

Ever notice how some offers are irresistible? You didn’t even know you needed the product or service. Then you saw the offer, and BANG!, you’re whipping out your credit card. This isn’t by accident. Someone down the line carefully created the offer that caused you to act with wild abandon. And you can do it too for your business. It just takes a little forethought.

As a small business owner, it's easy to get bogged down in the day-to-day operations of your business. You're constantly juggling tasks like managing inventory or staff, paying bills, and dealing with customer service issues. It can be challenging to find time to think about the big picture, let alone act on it. However, it's essential to think bigger if you want your business to grow and thrive. Now’s as good a time as any.